Terms of service

TERMS OF SERVICE

Last updated: September 17, 2026

OVERVIEW

This website is operated by TDC LLC, doing business as True Day Collective (“True Day Collective,” “we,” “us,” or “our”). We provide this website, including its information, products, features, and services, to offer customers a curated shopping experience.

By visiting our website, creating an account, or purchasing from us, you agree to these Terms of Service. You also agree to our Privacy Policy, Refund Policy, and Shipping Policy:

Privacy Policy: https://truedaycollective.com/policies/privacy-policy

Refund Policy: https://truedaycollective.com/policies/refund-policy

Shipping Policy: https://truedaycollective.com/policies/shipping-policy

If you do not agree to these terms, please do not use our website or services.

  1. ELIGIBILITY AND ACCOUNTS

You must be at least the age of majority in your state or jurisdiction to make a purchase. You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for protecting your account information and password. You may not use our products or services for unlawful, fraudulent, or unauthorized purposes.

  1. PRODUCTS AND PRODUCT INFORMATION

True Day Collective offers apparel, footwear, handbags, accessories, children’s clothing, and related fashion and lifestyle products.

We make reasonable efforts to display product descriptions, colors, sizing, prices, and images accurately. However, colors and appearance may vary because of lighting, photography, manufacturing variations, and device-display settings.

Measurements and sizing information are approximate. Customers are responsible for reviewing the applicable size chart before ordering.

We reserve the right to modify or discontinue products, correct errors, update information, and limit product quantities at any time.

  1. THIRD-PARTY AND SUPPLIER-FULFILLED PRODUCTS

Some products may be stored, processed, or shipped by third-party suppliers or fulfillment partners. Products within the same order may arrive in separate packages and on different dates.

Product packaging, labeling, or minor design details may vary from images displayed on our website. These variations do not automatically mean that an item is defective.

  1. PRICES AND PAYMENT

All prices are shown in U.S. dollars unless otherwise stated. Prices, discounts, and promotions may change without notice.

You agree to provide accurate billing and payment information. By submitting an order, you represent that you are authorized to use the selected payment method.

Applicable taxes, shipping charges, duties, or other fees will be displayed during checkout when available.

We reserve the right to correct pricing errors and cancel or adjust affected orders. If this occurs after payment, we will contact you and issue any appropriate refund.

  1. ORDERS

Submitting an order constitutes an offer to purchase. An order is not considered accepted until payment is authorized and the order is confirmed for processing.

We reserve the right to refuse, limit, place on hold, or cancel an order for reasons including:

• Product or inventory errors
• Incorrect pricing
• Suspected fraud or unauthorized payment activity
• Incomplete customer information
• Shipping restrictions
• Violation of these Terms of Service

If we cancel a paid order, we will issue a refund to the original payment method as appropriate.

  1. SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy:

https://truedaycollective.com/policies/shipping-policy

Processing and delivery dates are estimates, not guarantees. Delays may occur because of carrier operations, weather, customs, supplier processing, address issues, holidays, or circumstances outside our reasonable control.

Customers are responsible for entering a complete and accurate shipping address. True Day Collective is not responsible for delays or losses caused by an incorrect address submitted by the customer.

International customers are responsible for applicable customs charges, duties, taxes, or import fees unless otherwise stated during checkout.

  1. RETURNS, EXCHANGES, AND REFUNDS

All returns, exchanges, cancellations, and refunds are governed by our Refund Policy:

https://truedaycollective.com/policies/refund-policy

Customers must follow the instructions, eligibility requirements, and deadlines stated in that policy. Items returned without authorization may not qualify for a refund or exchange.

Nothing in these terms limits rights that cannot legally be waived under applicable consumer-protection laws.

  1. PROMOTIONS AND DISCOUNT CODES

Promotional offers may have separate eligibility requirements, exclusions, expiration dates, or purchase minimums.

Unless otherwise stated, discount codes cannot be combined, applied after an order is placed, exchanged for cash, or used toward previous purchases. We may modify or cancel promotions where permitted by law.

  1. INTELLECTUAL PROPERTY

The True Day Collective name, branding, logos, website design, text, graphics, original images, and other brand materials are owned by or licensed to TDC LLC and are protected by applicable intellectual-property laws.

You may use our website only for personal, noncommercial shopping purposes. You may not copy, reproduce, distribute, sell, modify, republish, or commercially exploit our content without prior written permission.

Third-party trademarks, brand names, and supplier-provided materials remain the property of their respective owners.

  1. REVIEWS AND USER CONTENT

If you submit a review, photograph, comment, suggestion, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not violate another person’s rights.

You grant True Day Collective a nonexclusive, worldwide, royalty-free license to use, reproduce, display, edit, and share submitted content for business, promotional, and marketing purposes.

We may remove content that is unlawful, misleading, abusive, fraudulent, offensive, or otherwise inappropriate.

  1. PROHIBITED USES

You may not use our website or services to:

• Violate any law or regulation
• Commit fraud or submit unauthorized payments
• Infringe intellectual-property or privacy rights
• Transmit malware or harmful code
• Interfere with website security or functionality
• Collect customer information without authorization
• Misrepresent your identity or affiliation
• Harass, threaten, or harm another person
• Resell website content without permission
• Circumvent security, fraud-prevention, or access controls

We may restrict or terminate access when we reasonably believe these terms have been violated.

  1. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, social-media platforms, suppliers, and fulfillment providers.

Third-party services are governed by their own policies and terms. We are not responsible for the content, security, availability, or conduct of websites and services that we do not control.

  1. PRIVACY

Our collection and use of personal information are governed by our Privacy Policy:

https://truedaycollective.com/policies/privacy-policy

Our store is hosted by Shopify, which processes certain information necessary to provide the storefront, checkout, payment, security, and related services.

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free. Certain jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, TDC LLC, True Day Collective, and their owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

  1. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless TDC LLC and True Day Collective from third-party claims, liabilities, and reasonable expenses resulting from your unlawful use of the services, violation of these terms, or infringement of another party’s rights.

  1. SEVERABILITY

If any provision of these terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted or removed without affecting the remaining provisions.

  1. GOVERNING LAW

These Terms of Service are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service when our practices, services, or legal obligations change. The current version will be posted on this page with an updated revision date.

Your continued use of the website after an updated version becomes effective constitutes acceptance of the revised terms where permitted by law.

  1. CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

TDC LLC
Doing business as True Day Collective
Florida, United States
Email: truedaycollective@gmail.com
Website: https://truedaycollective.com